Shipping Policy

Last updated: October 27, 2026

This Shipping Policy explains how products purchased from Flavorbookss are delivered. Our products are digital, so no physical items are shipped.

1. Merchant identification

Company name: TORMEPIA MARKETING LTD
Trading name: Flavorbookss
Company number: 17540267
Registered address: Office 2155, 85 Dunstall Hill, Wolverhampton, WV6 0SR, United Kingdom
Email: contact@flavorbookss.com
Phone: +44 7457 425423
Website: flavorbookss.com

TORMEPIA MARKETING LTD is a private company limited by shares, registered in England and Wales.

2. Nature of our products

Flavorbookss sells digital products, including:

• Digital recipe books
• Downloadable cooking guides
• Ebooks and other digital cooking resources

These products are delivered electronically. No physical products are shipped, and no shipping carrier is involved.

3. Delivery of digital products

Once your payment has been confirmed, your digital product will be made available through one or more of the following methods:

• A download link on the order confirmation page
• A download link sent to the email address provided at checkout
• Access through the platform used to host or deliver the product

Delivery is usually immediate. If there is a technical delay, we will normally provide access within 24 hours.

Please check your spam or junk folder if you do not receive your download email.

4. Access and customer responsibility

To receive and use your digital product, please make sure that:

• You provide a correct and accessible email address at checkout.
• You have an internet connection to access or download the product.
• You use a compatible device and, where necessary, software capable of opening the file.

If you entered an incorrect email address or experience difficulty accessing your product, please contact us and we will do our best to help.

5. Shipping costs

There are no physical shipping charges for our digital products.

The product price and any applicable taxes or other charges will be displayed at checkout before you complete your purchase.

6. Delivery problems

If you have not received your digital product or are having trouble accessing it, please contact us at contact@flavorbookss.com.

To help us resolve the issue, please include:

• Your full name
• The email address used for your purchase
• Your order number
• The name of the product you purchased
• A description or screenshot of the issue, if applicable

We will review your request and help you access the product you purchased. Where appropriate, we will provide access again at no additional cost.

7. Taxes

Applicable taxes, where required, will be shown at checkout. Tax treatment may vary depending on your location and the applicable regulations.

8. Cancellation and refunds

Cancellation and refund rights for digital products are explained in our Refund Policy.

Depending on applicable law, you may lose a statutory right to cancel once delivery of digital content begins if you have given express consent to immediate delivery, acknowledged that you will lose that right, and any other applicable legal conditions have been met.

Your statutory rights, including those relating to faulty or undelivered digital content, are not affected.

9. Changes to this policy

We may update this Shipping Policy from time to time. The updated version will be published on this page with a revised “Last updated” date.

The policy applicable to your purchase will generally be the version in effect when you placed your order, without affecting any rights you have under applicable law.

10. Contact us

If you have any questions about your order or the delivery of your digital product, please contact us:

TORMEPIA MARKETING LTD
Trading as Flavorbookss
Office 2155, 85 Dunstall Hill
Wolverhampton, WV6 0SR
United Kingdom

Email: contact@flavorbookss.com
Phone: +44 7457 425423
Company number: 17540267